Connectivity Issues When Using Uber App



Issue:

When using the latest Apple iOS Uber app with a Netsanity protected device, users may notice the app not functioning normally. Uber has made changes to their network disallowing VPN traffic and thereby hindering some of the app's functionality. 


Solution:

Users can temporarily disable the Netsanity VPN long enough to call for a ride by toggling PauseVPN on and removing the VPN.  Doing so will disable the VPN temporarily, and allow the user to use Uber without experiencing issues. 


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Last modified / checked by CP: 06/04/2019