Known Issues

Updated list of known issues affecting individual apps while using N

Connectivity Issues When Using Uber
Connectivity Issues When Using Uber App Issue: When using the latest Apple iOS Uber app with a Netsanity protected device, users may notice the a...
Wed, Jun 5, 2019 at 11:53 AM
Netflix or Amazon Prime Will Not Play Video
Issue Devices enrolled in Netsanity will not be able to play Netflix or Amazon videos.  They will receive an error or the video will not play.   Cau...
Sun, Oct 18, 2020 at 10:55 AM
iOS 13 Changes For Device Restrictions
Device Restrictions Starting with iOS 13, Apple has chosen to not allow certain device restrictions unless the iOS device is in a Supervised state. Nets...
Sun, Oct 18, 2020 at 10:58 AM
VPN not working on Apple Devices - Enrolling issues - May 20, 2021
**Updated 21-5-2021 01:42 UTC This issue is now resolved. Please follow the Re-enrolling process below to re-activate your Apple iOS device(s). To R...
Thu, May 20, 2021 at 8:44 PM