Common Fixes - Apple iOS

Quick Fixes to Common Issues

Netsanity Guide - Prevent VPN & Device Management Profile Removal (Apple w/Touch or Face ID)
We have created a comprehensive guide which outlines steps parents can take to prevent the removal of the Netsanity Device Profile as well as ...
Mon, Apr 8, 2019 at 9:16 AM
Internet Troubleshooting Procedures / Netsanity VPN Connection
This guide provides VPN troubleshooting procedures for Netsanity Below are various situations that you may experience. Some are related to some Apple ...
Mon, Jul 6, 2020 at 5:43 PM
Replacing a Device in Dashboard (Reactivating) for Apple devices
*updated 7//2020 This guide will detail how to: Deactivate device currently in use Delete a device from the parental dashboard Create a new de...
Mon, Jul 6, 2020 at 5:45 PM
Child Receives New Phone or Replacement Phone
This guide will detail how to: Deactivate device currently in use Delete a device from the parental dashboard Create a new device to replace th...
Mon, Jul 6, 2020 at 5:47 PM